App Privacy Policy
Electricity Asset Services Ltd
Last updated: [Insert date]
Electricity Asset Services Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use the Electricity Asset Services App (“the App”).
Electricity Asset Services Ltd provides specialist services related to electrical network infrastructure, including inspections, maintenance, and asset management across the UK.
This policy applies to all users of the App.
1. Who We Are
Electricity Asset Services Ltd
Registered in England and Wales
Company number: 10918939
Registered office:
The Bristol Office
2nd Floor, 5 High Street
Westbury-On-Trym
Bristol, England
BS9 3BY
Contact email: info@electricityassetservices.com
Telephone: 01383 729900
For the purposes of UK data protection law, we are the Data Controller.
2. Information We Collect
Depending on how the App is used, we may collect the following types of information.
Personal Information
Name
Email address
Phone number
Job title or employer
Login credentials
Technical Information
Device type
Operating system
App version
IP address
Usage data and analytics
Operational / Work Data
If the App is used by employees or contractors, we may collect:
Job or task information
Work reports
Location data (if enabled)
Uploaded files or photos relating to work activities
3. How We Use Your Information
We use personal data to:
Provide and maintain the App
Enable users to log in and access services
Manage projects, tasks, or operational activities
Communicate with users
Improve the App and services
Maintain system security
Comply with legal obligations
4. Legal Basis for Processing
Under the UK GDPR, we rely on the following lawful bases:
Contractual necessity – to provide the App and associated services
Legitimate interests – to improve services and maintain security
Legal obligation – where required by law
Consent – where optional data (such as location services) is collected
5. Sharing Your Data
We may share your data with:
Employees or authorised personnel
Service providers (hosting, analytics, IT services)
Contractors or partners involved in delivering services
Legal or regulatory authorities when required by law
We do not sell personal data.
6. Data Storage and Security
We take appropriate technical and organisational measures to protect your data, including:
Secure servers
Encryption where appropriate
Access controls
Monitoring and logging systems
However, no system is completely secure and we cannot guarantee absolute security.
7. Data Retention
We retain personal data only for as long as necessary to:
Provide the App and services
Meet legal or regulatory requirements
Resolve disputes or enforce agreements
When no longer required, data will be securely deleted or anonymised.
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request transfer of your data (data portability)
Withdraw consent where processing is based on consent
To exercise your rights, contact us at info@electricityassetservices.com.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk
9. Third-Party Services
The App may integrate with or link to third-party services (such as analytics or cloud hosting providers). These services have their own privacy policies and we are not responsible for their practices.
10. Cookies and Tracking
If the App uses analytics or tracking technologies, these may collect usage information to help us improve the App.
You can control certain permissions through your device settings.
11. Children’s Privacy
The App is not intended for children under 16, and we do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the App or on our website.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Electricity Asset Services Ltd
Email: info@electricityassetservices.com
Phone: 01383 729900
