The project involved significant excavation and groundwork within a busy urban area, including road and footpath closures and carefully planned traffic management.
With schools, health centres and retail areas nearby, maintaining access and reducing disruption for residents, businesses and road users was an important part of the work.
Regular updates, clear signage and ongoing communication with local stakeholders helped ensure the project was completed safely, while keeping the surrounding community informed throughout.
EAS employed experienced and competent Project Managers and Supervisors throughout the project. A comprehensive pre-construction review was undertaken, including site walkthroughs and a full assessment of local conditions and potential hazards. This process, developed in collaboration with the client and design team, formed the foundation for a robust go/no-go procedure to ensure the project team was fully prepared before commencement.
EAS ensured effective workflow planning, keeping the project fully controlled and within the team’s delivery capacity, while maintaining minimal disruption to the surrounding community.
EAS utilised a highly experienced, directly employed workforce, ensuring continuity of staff and a strong, consistent safety culture.
All personnel completed company inductions, local site-specific inductions, CDM awareness training and competency assessments. New team members were supported through the EAS buddy system to encourage safe working practices and early integration into the company’s safety culture.
Senior managers demonstrated visible felt leadership, carrying out regular site visits to support local teams and verify compliance with CDM and HSE requirements.
All plant and equipment used on the project was new, fit for purpose, maintained to a high standard and owned by EAS. This contributed to the project’s efficiency, safety, and reliability of delivery.
The project achieved an exceptional customer service score, supported by proactive planning, public consultation, mail drops and consistent engagement from the EAS customer relations team. Residents were kept informed throughout all stages of the work scope, and any queries, concerns, or update requests were addressed promptly and effectively.
